Institute of Customer Service
Get Institute of Customer Service essential facts below. View Videos or join the Institute of Customer Service discussion. Add Institute of Customer Service to your Like2do.com topic list for future reference or share this resource on social media.
Institute of Customer Service
Institute of Customer Service
Not-for-Profit
Founded1996
HeadquartersLondon
Key people
Jo Causon (chief executive)

The Institute of Customer Service is a company limited by guarantee,[1] operating a membership body concerned with customer service. It claims to deliver benefits to organisations and individuals who purchase membership, with the aim of improving their customers' experience and their own business performance. Membership is available for purchase by individual customer service professionals and organisations. Nearly 6,000 individuals and over 500 organisations are members.

The Institute says that it runs National Customer Service Week in the first full week of October each year and also

  • publishes research on customer service topics
  • is a membership organisation for organisations and individuals
  • offers its own awards to its own member organisations
  • offers customer service benchmarking and accreditation services to organisations
  • operates JobsBoard, an online customer service recruitment service
  • produces the UK Customer Satisfaction Index twice a year.[]

References


  This article uses material from the Wikipedia page available here. It is released under the Creative Commons Attribution-Share-Alike License 3.0.

Institute_of_Customer_Service
 



 

Top US Cities

Like2do.com was developed using defaultLogic.com's knowledge management platform. It allows users to manage learning and research. Visit defaultLogic's other partner sites below:
PopFlock.com : Music Genres | Musicians | Musical Instruments | Music Industry