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|Slogan||Water is life. Life is joy.|
|Location||Universal Orlando Resort, Orlando, Florida, United States|
|Operated by||Universal Parks & Resorts|
|Opened||May 25, 2017|
|Operating season||Open all year (water heated in winter)|
|Area||27 acres (11 ha)|
Universal's Volcano Bay Water Theme Park, or Volcano Bay, is a themed water park at Universal Orlando Resort in Orlando, Florida. Owned and operated by Universal Parks and Resorts, Volcano Bay replaced Wet 'n Wild as Universal Orlando Resort's water park, and it was the first constructed by Universal itself. The park, themed around a 200-foot-tall (61 m) volcano named "Krakatau," opened on May 25, 2017.
Krakatau is a 200 feet (61 m) tall artificial volcano, and is the park's main representative, being displayed on the logo. The volcano houses three drop slides, Ko'okiri Body Plunge, the tallest body slide in America ranging at 125 feet tall, and also the first to travel through a pool full of guests. Krakatau also holds the Kala & Ta Nui Serpentine Body Slides which travel throughout the midst of the volcano winding around the Krakatau Aqua Coaster.
The park utilizes the TapuTapu experience. TapuTapu is a wristband wearable distributed at the entrance at the park, which can be used to hold one's place in line instead of standing in long queues for attractions. TapuTapu comes with other features including TapTuPay, which links a credit card through the Universal Orlando app to the wearable, allowing users to pay throughout the park for merchandise, food, and drinks (alcoholic drinks require a government issued ID). The wristbands can be used to interact with environmental features, set off water springs, or illuminate lights.
In February 2015, Universal Orlando Resort officials submitted plans for a new water park attraction to be located on their property near the Cabana Bay Beach Resort. Construction was already underway when Universal Orlando Resort officially announced the project, and its name, on May 28, 2015. In June 2015, it was revealed that the park would replace the Universal-owned Wet 'n Wild water park, which closed on December 31, 2016.
Volcano Bay was constructed on approximately 53 acres (21 ha) of the resort complex's overall property, and took an estimated 600 million USD to build. Artist's concepts showed a thrill slide coming from the park's central volcano, as well as a wave pool and other water slides. A lazy river and rapids slide are also shown on the plans, although park officials stated they will reveal all of the park's planned attractions at a later date.
On June 21, 2016, Universal Orlando Resort officials revealed additional details on Volcano Bay, including its debut attractions and its planned opening date of June 1, 2017. On January 25, 2017, Universal Orlando Resort revealed that the Grand Opening ceremony would be on May 25, 2017.
Volcano Bay's attractions are located in four themed areas, each inspired by various Polynesian islands and cultures. The centerpiece of the park is "Krakatau", a 200-foot-tall (61 m) volcano that will have waterfalls during the day and lava flows at night. Most water slides at the park were manufactured by Proslide.
The River Village area contains attractions for families and for younger visitors.
The final section of the park contains a large number of thrill slides, including body slides and raft slides ridden with multiple riders.
Volcano Bay's first few months of operation were met with mixed reviews on social media sites such as Yelp and TripAdvisor, with visitors praising the park's appearance and theming, while criticizing the lines and the TapuTapu ride reservation system. Visitors complained about the long lines for the slides that could be reserved, which they say resulted in overcrowding in attractions that could not be reserved. However, other visitors noted that they had better experiences arriving well before opening or later in the day. A park spokesperson claimed that their internal surveys indicated guests were generally happy with the park, but that they were continuously improving the product.